Training & People Development
We provide training programmes in modular formats delivered
either as a package or on a selective basis to support the differing
levels of experience and needs of individuals within your team. The
courses and workshops are available at our Basingstoke training rooms,
your premises or in geographic locations suitable to you. Topics covered include:
Business Management Training
- Sales & Marketing: a full range of techniques and proven models supplemented
by role plays, accompanied visits, coaching and continuing mentoring - Customer Services: understanding your customers and their needs coupled with cross-selling and up-selling techniques
- Understanding Financial's: the interpretation of financial information and the implications of trends
- Business Management: helping business owners to step back from the day-to-day issues and to look at where the business is going.
- People Management: getting the best out of your people by developing them as assets instead of resources.
1 : 1 training, coaching and mentoring
- Preparing for meetings: being at your best and being able to prove yourself when it really matters
- Conducting interviews: providing a structure to gain the required information and to assess the interviewee
- Relationship skills: looking at the whole range including customers, employers, employees and colleagues
- Selling skills: from identifying opportunities and gaining the meeting through to closing the sale
People recruitment, development and retention
- Incentive schemes: looking at what works, what doesn't and why
- Performance management: to consistently beat the ever-rising bar
- Staff appraisals: meaningful, structured sessions aiming to recognise and raise performance
- Coaching: taking the performer to higher levels
- Mentoring: being available to support the performer when needed and keeping a tabs on progress
